HR Operations & Compliance Specialist

Company: Protos Security
Job Title: HR Operations & Compliance Specialist
Reports To: Sr. Director of HR Operations
Location: Remote, EST Preferred

Company Overview

Protos Security, a subsidiary of Security Services Holdings, is the largest technology enabled Security Officer Management company in the U.S. Headquartered in Norwalk, CT, Protos also has offices in New York, Texas, Virginia, Illinois, California, Tennessee, and Georgia, as well as international locations in Canada and the UK.

We are a game changer in the security and software industry, revolutionizing how security is managed and delivered to make the world a safer place.

Position Summary

The HR Operations & Compliance Specialist supports the HR function by ensuring compliance with federal, state, and local employment regulations while driving operational excellence across HR systems, processes, and employee programs. This role plays a key part in managing HR compliance initiatives, supporting employee communications, administering HR programs, and leveraging ADP Workforce Now (WFN) to maintain accurate employee data and generate actionable reporting.

Essential Duties & Responsibilities

Compliance & Risk Management 

• Ensure compliance with federal, state, and local employment laws (e.g., FLSA, FMLA, ACA, EEO, OSHA, state-specific regulations). 
• Maintain HR compliance documentation, including employee handbooks, workplace postings, standard operating procedures, and policy acknowledgments. 
• Conduct audits of I-9 forms, payroll/benefit data, and employee files to ensure accuracy and compliance. 
• Responsible for filing annual EEOC 

HR Operations 

• Manage employee data lifecycle (new hire, transfers, promotions, terminations) in ADP Workforce Now (WFN). 
• Generate reports and dashboards in ADP WFN to support HR, Finance, and leadership teams. 
• Maintain data integrity through regular audits and support system enhancements or integrations. 
• Manage and monitor the shared HR inbox, responding to employee inquiries, triaging requests, and escalating issues as appropriate to ensure timely and accurate resolution. 
• Partner with the Benefits Department to ensure accurate benefit eligibility, enrollment data, and compliance with applicable laws. (e.g., ACA, COBRA, 1095-C/1094-C). 

Employee Programs & Communications 

• Support the design and delivery of HR programs, such as onboarding, employee engagement initiatives, and recognition programs. 
• Draft and distribute employee communications related to policies, programs, and compliance requirements. 
• Partner with HR leadership to roll out initiatives that strengthen employee experience and organizational culture. 

Continuous Improvement 

• Identify opportunities to streamline HR processes for efficiency, scalability, and compliance facilitating standardization across all states and entities as needed.  
• Assist with implementation of new HR policies, technologies, or workflows. 
• Maintain up-to-date knowledge of HR best practices, compliance requirements, and ADP system capabilities. 

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience). 
• 3+ years of experience in HR operations, compliance, or related HR function. 
• Hands-on experience with ADP Workforce Now (WFN) required, including employee data management and reporting. 
• Strong knowledge of federal and state employment laws and HR compliance practices. 
• Excellent organizational skills with strong attention to detail and accuracy. 
• Ability to manage sensitive information with discretion and integrity. 
• Strong written and verbal communication skills, with the ability to draft clear and engaging employee communications. 
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) or equivalent. 

Preferred Skills 

• Experience supporting multi-state or multi-entity organizations. 
• Prior involvement with HRIS implementations, enhancements, or integrations. 

Why You’ll Love Working With Us

At Protos Security, we are a community of driven professionals working together to make the world safer through technology and service. Here is what you can expect:

Benefits Include:

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected status under applicable law.